You have questions and hopefully we have the answers. Check below for some of the more frequently asked questions. If you still have trouble, feel free to contact us.
What type of payment do you accept?
We accept Visa, MasterCard, American Express, and Discover cards. You can also pay directly via your PayPal account.
Do I need a PayPal account to purchase from you?
Nope. The payment is sent through PayPal, but you do not need an account. You can use any of the above mentioned credit cards to pay for your merchandise. If you do have a PayPal account, you can log in to it and pay directly via your account.
How long does shipping take?
We process orders within 1-2 business days of receiving them and we mail your package via USPS Priority Mail. When your package ships, you will be emailed a tracking number. Shipping takes place Monday through Friday.
What size do you think I should order?
Our t-shirts are from Next Level Apparel. For specific sizing information check out our sizing page.
What is your return policy?
You may return unworn shirts within 15 days of delivery if you would like to exchange for a different size. You pay return shipping and we will pay to ship the new shirt back to you. We do not do refunds. If we send you the wrong item, please contact us at firstname.lastname@example.org. We will email you an exchange form to return with your merchandise. Please include your receipt and a note describing what was wrong with your order. Incorrect items can be exchanged for the correct item at no charge.
Do you have a retail store?
Not yet. You can currently buy our shirts here on our website and you will also see us around town at local events. Look for us at the Downtown Salt Lake City Farmers Market, Utah Beer Festival, Salt Lake WingFEST, Utah Pride Festival, Snowbird Oktoberfest, and many other events. You might even find us with a popup shop at the top of Mt Olympus some day.
Can I design a shirt for you?
Sure. We hold design contests at various times throughout the year. Follow us on Facebook and Twitter so you don't miss our next contest. If you have a design that you think we need to see immediately, send us an email at email@example.com.
Can't find an answer to your question? Contact us and we'll get back to you with an answer as soon as possible.